RETURN & EXCHANGE

At TopTidez , we strive for customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy within 30 days of the delivery date.

Returns:

  • Items must be in their original condition, unworn, unwashed, and with tags attached.
  • Please contact our customer service team within 30 days of delivery to initiate the return process.
  • A return shipping label will be provided for eligible returns.
  • Refunds will be issued to the original payment method upon receipt and inspection of the returned items.

Exchanges:

  • If you wish to exchange an item for a different size or color, please contact us within 30 days of delivery.
  • Exchange requests are subject to availability. If the desired item is unavailable, a refund or store credit will be offered.

Exceptions:

  • Personalized or customized items may not be eligible for return or exchange unless they arrive damaged or defective.
  • Final sale items are not eligible for return or exchange.

How to Initiate a Return or Exchange:

Please reach out to our customer service team at [contact email/phone number] with your order number and details. We will guide you through the process and provide further instructions.

For more information, refer to our full Return & Exchange Policy on our website.